Frequently Asked Questions

What is Web Hosting?

In order to publish a site, maintain links and transmit data on the World Wide Web your computer needs access to a “host.” A host is a computer that literally connects your computer to the rest of the Web by serving as the starting and ending point of all transferred data. Consequently, a company that provides Web Hosting services, like Fiberpipe is granting access to a host computer and server (a host computer on a network).

What is HTML?

Hypertext Markup Language (HTML), is the authoring language used to create web pages on the internet.  In HTML, blocks of text are enclosed within different tags that indicate to the web browser how the text should appear to the user.

What is FTP?

File Transfer Protocol (FTP), is a protocol used to transfer files between computers on a network.  FTP clients (software programs) allow you to connect with web servers or other computers to access, download or upload files.

What is Bandwidth?

Bandwidth indicates the information carrying capacity of a data transmission line. The higher the bandwidth, the broader the range of frequencies it is able to receive, and the faster data is able to travel. DSL, ISDN and Frame Relay can have a large bandwidth, enabling enhanced multimedia capability and faster Web page load up.

What is an IP Address?

An Internet Protocol (IP) address is a unique string of numbers assigned to every individual computer, server and network on the internet. This number is used to identify and location information online, similar to how a license plate works for vehicles.

What is a URL?

A Uniform Resource Locator (URL) is the exact address of a web page on the internet. If the domain name (e.g. www.mydomain.com) is a certain block on a street, then the URL would be the specific addresses (e.g. www.mydomain.com/about/). In this example, entering the URL “www.mydomain.com/about” tells the web browser to go directly to the “About” page on Mydomain.com.

What is a Modem?

Acronym for modulator-demodulator. A modem is a device or program that enables a computer to transmit data over telephone lines. Computer information is stored digitally, whereas information transmitted over telephone lines is transmitted in the form of analog waves. A modem converts between these two forms.

What is a Domain Name?

This is the actual address of a site. A domain name can also refer specifically to the portion of an email address which is located to the right of the “@” sign. In this example, “yourname@fiberpipe.net,” fiberpipe.net is the domain name.

What is a Browser?

A browser is software that allows you to view pages on the Internet. It converts text, graphics and formatting codes into pages you can display and read on your computer. Common examples of browsers are Google Chrome, Firefox, Internet Explorer and more.

How does wireless compare to Satellite, DSL, Cable, and Fiber-Optic?

Satellite – Because satellites are floating in orbit as much as 20,000 miles away, latency (the delay between the signal being sent and reaching its destination) is going to be much higher than just about any other option. By comparison, your nearest Fiberpipe tower will be less than 5 miles from your house. Fiberpipe Wireless latency times (ie. 30ms) are a fraction of that of satellite (ie. 400ms). Customers who switch from Satellite to Fiberpipe Wireless are often amazed by the improvement in Internet speed and reliability.

ADSL (Asynchronous Digital Subscriber Line) – DSL no longer requires a phone line, so customers can have DSL in most areas.  Most DSL speeds are between 1.5 and 7 Mbps depending on location. If you are looking to cancel your landline telephone and get Internet only, or you live in an area that can’t see one of our Wireless towers, Fiberpipe DSL is  your solution.

Cable – Cable is shared by your neighbors so speed can be effected greatly during peak times. Cable customer service is not local and can be challenging when you need help. Fiberpipe customers enjoy local, friendly, and knowledgeable local support with reliable, fast Internet access.

Fiber – It can be the fastest – but it’s not always. Providers can vary a lot – from the speeds they offer and how much they charge, to how long it takes to repair a cut fiber line and restore an outage. It’s not available everywhere, so if you have the option to choose fiber, you might want to look into it if speed is important to you.

How does High-Speed Wireless Internet work?

We mount a radio on the outside of your home and point it at a nearby tower. The tower and the radio send and receive your internet content via a secure connection. From the outside radio, we run a cable into your home and install a wireless router (if purchased). This allows you to connect your wired and wireless devices to the internet.

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